FAQs

• Credit and debit cards: Visa, Mastercard, American Express

• Digital wallets

• Bank transfer

• Cash on delivery/optional cash on delivery

Delivery to Italy takes 1–3 business days, while in the EU it takes 3–7 days; estimates may vary based on destination and courier. Prices start at €6.90 with free shipping for orders over €79. Demo values can be customized in the store settings.

You can request a return within 14 days of delivery for intact, unopened products, with a refund to the original payment method. In case of damage during shipping, please contact customer service within 48 hours, attaching photos. A replacement or refund will be offered according to the policy.

Don Pratelli produces a high-quality Extra Virgin Olive Oil obtained from select Ogliarola Messinese olives, cold-pressed to preserve all their properties.

The olives are cold-pressed within 24 hours of harvesting to ensure freshness and quality.

The oil is produced on the hills of Trabia, from centuries-old olive trees grown on mineral-rich clay soil, in a natural and healthy environment.