Question 1

Data controller

Accepted Answer

The data controller is Don Pratelli - R&V Group Ltd SRL VAT number/Tax code: 97967700150, with operational headquarters in Address, contact details: Contrada Sant'Onofrio, 90019, Trabia (PA), +39 375 519 9749

Question 2

Types of data collected

Accepted Answer

We collect personal data such as name, email address, browsing data, and information provided through contact forms or online purchases.

Question 3

Purpose of the processing

Accepted Answer

The data is processed exclusively for:Manage requests and ordersProvide customer supportSend informative and promotional communications with consentImprove the site and the services offered

Question 4

Legal basis for processing

Accepted Answer

The processing is based on the user's consent or the performance of contractual obligations, in compliance with current regulations (GDPR).

Question 5

Treatment methods and security

Accepted Answer

The data is processed using electronic and manual tools, adopting technical and organizational security measures to prevent loss, theft, or unauthorized access.

Question 6

Cookie

Accepted Answer

The site uses essential technical cookies and, with your consent, analytical and profiling cookies to improve your browsing experience and provide personalized content. For more details, see the Cookie Policy available on the site.

Question 7

Rights of interested parties

Accepted Answer

Users may exercise the rights provided for in Articles 15-22 of the GDPR, including access, rectification, erasure, restriction of processing, data portability, and objection to processing for legitimate reasons.

Question 8

How to exercise your rights

Accepted Answer

To exercise your rights, you can send a request via email to the owner's email address.

Question 9

Data retention

Accepted Answer

The data will be retained for the time necessary to fulfill the purposes for which they were collected and subsequently anonymized or deleted.

Question 10

Changes to the Privacy Policy

Accepted Answer

Don Pratelli reserves the right to update this policy. Any changes will be promptly communicated via the website.

Privacy & Cookies